Time Zone: EST
JD Power revealed that the most significant driver of Customer Satisfaction is the knowledge of the Rep. How can organizations effectively address the complex task of optimizing processes while simultaneously enhancing employee expertise and customer experience?
Join us for an insightful session where we explore the power of integrating visual knowledge tools to navigate this intricate balance, ultimately driving innovation, and enhancing organizational performance.
Key Take-Aways:
1. Enhance compliance, security, and trust with the right visual knowledge management
2. Proven ways to empower employees to deliver exceptional experience, fostering trust and loyalty
3. Strategies to drive innovation and organizational performance through visual knowledge integration
FEATURED SPEAKER
AARON CRAIG
ProcedureFlow
Aaron Craig is a seasoned sales leader with over 15 years experience in driving revenue growth and building high-performing teams. With a proven track record of success in the tech industry, Aaron is passionate about developing strategic partnerships and delivering value to customers. Prior to his current role as VP of Sales at ProcedureFlow, Aaron held various leadership positions, including his tenure at Salesforce, where he excelled in driving sales initiatives and fostering customer relationships with his customer -centric approach. He’s committed to driving business success through innovation and collaboration.
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